Why Choose Us?
New Patient Checklist
Choosing a pediatrician is an important decision for your family. Use this checklist to see if our practice is the right fit for you:
- Learn about our approach to care and see if it matches your family’s values
- Understand how we work with parents to make care decisions together
- Review the services we offer
- Read through our office policies and procedures
- Think about how we can support your child’s health and growth
- Contact us with questions or to schedule a prenatal visit
We are committed to creating a welcoming and supportive environment and look forward to caring for your family.
Vaccines
Our Vaccine Policy follows the schedule outlined by the American Academy of Pediatrics.
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Office Hours
We make every effort to meet the needs of our patients, offering both routine well child visits and sick child visits. To ensure we provide you with the most efficient care we ask that you call to schedule an appointment when your child needs to be seen in our office.
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After Hours
If you need assistance after hours, our dedicated team is available 24/7/365 to provide after-hours pediatric urgent care. Call our main office number for urgent concerns only.
Please save non-urgent concerns like mild illness, appointment requests, and prescription refills for regular office hours.
Insurance
Please ensure we participate with your insurance plan. It is your responsibility to understand the limits and coverage of your health insurance policy. Please present your insurance cards at each visit and be prepared to pay any copays at the time of service.
While our billing staff can assist with insurance inquiries, it's best to contact your insurance company directly for specific coverage questions. We strive to avoid any billing surprises, but we must bill your health plan according to federal guidelines and the actual services rendered.
For more details, please review our Financial Policy.
Billing
Insurance copays should be paid at the time of service. If that's not possible, please contact the billing department before your visit to arrange a payment plan.
Scheduled Appointments
For sick visits, please contact our office directly. Our staff is available to assist you and provide guidance without the need for an appointment. If necessary, our clinical team will consult with your child’s pediatrician and follow up with you. We also offer Walk-In Hours for acute care needs.
For well-child visits, please utilize our routine appointment line. These visits can be scheduled in advance, allowing you to select a date and time that best accommodates your schedule.
Timeliness & Missed Appointments
We value everyone's time equally. Please arrive 5 minutes before your appointment.
While we understand that delays can happen, we may ask late arrivals to reschedule if they are 15 minutes late.
Our practice strives to run on time, and missed appointments affect our clinicians, staff, and other patients. A fee may be charged for canceled or missed appointments if 24 hours' notice is not given.
